The Three Most Important Words

Nasty Hurricane Andrew In August 1992, Hurricane Andrew went bananas. Like a drunk on too many Tequilas, he tore into South Florida with wind gusts of 175mph, redrawing the landscape. Approximately 600,000 homes and businesses bore the brunt of his menacing and destructive actions. By the time Andrew left, he had run up a tab of $26 billion dollars and …

Smart Conversation Strategies

Smart conversations are effective in getting the message expressed and understood. There are some smart and simple ways we can easily improve the way we communicate with others. Following are some guidelines for improving your communication: Timing If the person you are trying to talk with is busy, distracted, or preoccupied, much of the intended message will fall on deaf …

Improving Communication

We recognize when it's happening. There’s invisible light and immeasurable warmth that descends on people when blasé conversation becomes communication. Eyes sparkle with understanding and recognition, brows furrow with concentration, and ideas pass back and forth effortlessly as time seems to have no end. A very small percentage of communication in relationships is verbal. The words we choose are not …